Where Change Happens


Hospice of Hancock logo

Patient Care Manager Position

  • Are you mission driven?
  • Would you like to work with a strong and committed group of skilled and compassionate volunteers?
  • Do you like helping people and making a difference?

If yes, we want you to join our team!

Hospice Volunteers of Hancock County, a State licensed Volunteer Hospice Organization, is looking for a positive, energetic, compassionate, and organized professional to support our over 80 volunteers.

Hospice Volunteers of Hancock County serves patients/clients and families throughout Hancock County who are living with life-limiting illness, are on Palliative Care or Hospice Care. Our referrals for Volunteer Services come from medical hospices, palliative care providers, and the community. The Patient Care Manager is responsible
for meeting the needs of the referrals and communicates with medical staff, the patient/client and family, and volunteers to ensure that the needs of the patient and family are being met.

The Manager recruits, interviews, trains, provides ongoing education and support to volunteers to meet the many needs of the organization, while ensuring that all administrative requirements are being met. The Manager also looks for creative and fun ways to recognize volunteers and supports a positive team environment. The Manager
will address any concerns of the patients/clients, families, and volunteers.

Requirements and Skills:

  • Strong listening and communication skills.
  • Professional and able to set good boundaries.
  • Supervisory experience (either staff or volunteers).
  • Presentation skills and speaking experience.
  • Team player.
  • Experience using Excel, Word, and using databases or comfortable learning new systems.
  • Flexible and able to adapt to change.

Associates Degree with a Bachelors Degree preferred. Hours 30-37.5

Competitive compensation and benefits, based upon surveys by the Maine Association of Nonprofits, are offered. If you are interested in applying for this position, please email your resume to Kathy Baillargeon, Executive Director at . You can call her at 667-2531 with any questions.

hancock county


Bereavement Manager Position Open for Hire


  • Are you mission driven?
  • Do you have experience supporting individuals through loss and grief?
  • Do you like helping people and making a difference?

If yes, we want you to join our team! Hospice Volunteers of Hancock County (HVHC), a State licensed Volunteer Hospice Organization, is looking for a positive, energetic, compassionate, and organized professional to manage our bereavement services program. We are looking for an individual who has a desire to support those experiencing loss while building on the innovative ways HVHC supports those who are grieving in our communities.


For more information-Click Here!




volunteers of america affiliate northern newengland    Vol Amer Mass

 Moral Injury: The Epidemic Impacting Physicians 

A new seminar designed specifically for physicians will feature top experts in the field of moral injury who will address the growing professional challenges that medical professionals experience, as well as arm physicians with the latest evidence-based tools to combat the stress common in today’s healthcare settings. 

Hosted by Volunteers of America Northern New England, Volunteers of America Massachusetts, andMoral Injury of Healthcare, the one-day seminar will: 

  • Earn physician participants 6.5 CMEs 
  • Provide physicians with an understanding about the risk factors of moral injury that make them particularly vulnerable to it 
  • Equip physicians with strategies for personal recovery 
  • Explore how to create change within the medical field to reduce moral injury 
  • Engage participants through confidential, peer-facilitated break out groups 

“The high-stakes, high-pressure field of medicine puts physicians at risk for an internal and invisible suffering,” says Dr. Rita Brock of the VOA Shay Moral Injury Center. “Understanding what causes it, what to call it, and speaking openly and honestly with peers are essential strategies to support our caregivers.” 

“There’s an epidemic of distress in healthcare. We want to raise awareness among clinicians and work to provide them with solutions,” adds Dr. Wendy Dean, President and Co-Founder of Moral Injury in Health Care.* 

When: April 12, 2023, 8:30am - 4:30pm 

Where:Sheraton Portsmouth Harborside Hotel, 250 Market Street, Portsmouth, NH 03801 

Note: This is an in-person event, with a virtual option for those unable to travel.   

Speakers Include:  

Learn More and Register:  bit.ly/moralinjuryinmedicine

Larraine Brown is the point person for this Moral Injury Workshop. She is ready to make follow-up calls or even to send out emails when provided with the information. Larraine will also be handling any questions or concerns that arise.

Volunteers of America Northern New England




Hospice of Hancock logo

HVOHC Announces Grief Support Groups for Winter of 2023

Hospice Volunteers of Hancock County is offering free grief support groups for those who have lost
a loved one. Meetings will take place on a weekly basis, January 30 March 24, with the weekday
and time to be determined by the availability of registered participants.

Deadline to register: Friday, January 13
To register, visit our website:
www.hospiceofhancock.org, and click on
Support, then Grief Support to find the registration form.

For more information, call our office at 667-2531.


Click Here to See Flyer

Introducing the New Executive Director of Hospice Volunteers of Hancock County

Hospice of Hancock logo


Hello HVHC Friends and Volunteers.  Here's hoping all is well with you and yours!  While many of our volunteers have been introduced to our new Executive Director, it is time for me to officially pass the torch and introduce her to all of you.

Kathy Baillargeon comes to Hospice Volunteers of Hancock County well-prepared for her new role as Executive Director, with 13 years of experience in hospice, having served as Manager of Volunteer Resources with Androscoggin Home Healthcare & Hospice in Lewiston, Maine, and most recently as Director of Programs with Eastern Area Agency on Aging. 

Kathy shared her enthusiasm for her new role:  I am grateful to be serving as the next Executive Director for Hospice Volunteers of Hancock County.  This organization has an incredible reputation for providing quality volunteer service to those in need throughout the Hancock County area.  Working for Hospice for thirteen years and with volunteers my entire career, I know the value volunteers bring to those they serve and their communities.  Volunteers are at the heart of all that we do.  I am excited to be part of this incredible team of volunteers, staff and Board of Directors.  I look forward to working together to continue this great work.

Let me add my enthusiasm for this smooth transition.  Kathy is a great fit for HVHC and she and I are working together last week and this week to create a circle of clarity and resources that will ease her stepping into the position.  I am grateful that this "handing off" feels so strong.

Finally, please know that I have valued my time at HVHC tremendously.  I have grown so much in so many ways, and my family and I have been blessed by the "second home" that HVHC has been for us.  It is with profound gratitude that I move into retirement (and into our RV :-) and head into the next roads on our journey.  Thank you for all of the many gifts you have given to me and to HVHC!

  Jody Wolford-Tucker

The following article is about a recent court decision about false claims submitted to the Medicare Program.
If you decide to use this material, please include our copyright designation that is shown at the end of the article and send us a copy of any publication in which the material appears.
Please do not hesitate to contact us with comments, questions, or requests for additional information.
Elizabeth E. Hogue, Esq.
(877) 871-4062

Further Update Post-AseraCare: Use of Physician Experts to Prove False Claims

AseraCare, a hospice provider, defeated allegations in a federal trial court that it knowingly submitted false claims to the Medicare Program for patients who were not terminally ill. On appeal, the Appellate Court emphasized that one physician’s testimony on behalf of the government against AseraCare that contradicted physicians who certified patients for hospice care was insufficient to prove falsity under the federal False Claims Act (FCA). The Court said:

Click Here to Read Full Article

Maine Legislature honors Down East Hospice Volunteers 40 years of Compassionate Care

On October 13, Representative Anne Perry and Senator Marianne Moore presented Down East Hospice Volunteers Executive Director Barb Barnett and Board President Paul Strickland with a Legislative Sentiment. This Sentiment is signed by President of the Senate Troy Jackson, Secretary of the Senate Darek Grant, Speaker of the House Ryan Fecteau and Clerk of the House Robert Hunt. It was introduced by Representative Perry and cosponsored by Senator Moore.

“Given this fourteenth day of September, 2021 at the State Capitol Augusta, Maine

Be it known to all that We, the Members of the Senate and House of Representatives, join in recognizing Down East Hospice Volunteers,

of Calais, which has served the people of the State for 40 years by providing compassionate care and companionship to the terminally ill and their families and 

caregivers and bereavement support to those touched by the death of a loved one. We extend our appreciation and best wishes; And be it ordered that this official expression of sentiment be sent forthwith on behalf of the 130th Legislature and the people of the State of Maine.”

For information about receiving free volunteer hospice services, to become a hospice volunteer or to donate to DEHV, call 454-7521 extension 126, or visit www.downeasthospicevolunteers.org or downeasthospice @yahoo.com.


(from left Senator Marianne Moore, Paul Strickland DEHV Board President, Barbara Barnett DEHV Executive Director

and Representative Anne Perry)

IMG 05711

Court Upholds Vaccine Mandate Again

Legal challenges to vaccine mandates continue. One of the most recent challenges already addressed by the Court is Christy Beckerich, et al v. St. Elizabeth Medical Center, et al [Civil Case No. 21-105-DLB-EBA, (E.D. Ky. Sept. 24, 2021)]. In this case, the Court rejected employees’ request for a Temporary Restraining Order and/or Preliminary Injunction to block vaccine mandates based on its conclusion that private employers can modify employment conditions to require employees to be vaccinated in response to an unprecedented global pandemic. The Plaintiffs in this case are a group of healthcare workers, both past and presently employed by St. Elizabeth Medical Center and Summit Medical Group. 

Read more: Court Upholds Vaccine...

Janet Durgin

It is with heavy hearts that we share the news of the passing of Janet.

Janet accepted the clinical director position at Aroostook Home Care Agency, where she worked hard to bring many other services into the program. Janet then had a vision and passion for hospice care and again worked tirelessly, and with the help of others was able to form Hospice of Aroostook. Janet also taught nursing classes at NMCC for more than ten years, and enjoyed passing on her passion and knowledge to others.

Janet will be greatly missed.

For Janet's full obituary please click on the link below.

Bangor Daily Obituary for Janet Durgin

forest pathPatients’ Right to Freedom of Choice of Providers: Complaint by Provider against Hospital Substantiated by State Surveyors

©2021 Elizabeth E. Hogue, Esq. All rights reserved.
No portion of this material may be reproduced in any form without the advance written permission of the author.
Providers must have a steady stream of referrals in order to be viable. By the same token, all patients have the right to choose the providers who render care to them.
Several sources affirm the right of patients to choose their providers, including the following:

Read more: Patients’ Right to...

orioleHome care providers of all types; including home health agencies, hospices, private duty agencies and HME companies; that receive any monies from federal or state programs; such as Medicare, Medicaid, Medicaid waiver, or Tricare; must make fraud and abuse compliance a top priority. As patients and their families become more familiar with fraud and abuse in the Medicare and Medicaid Programs and in other state and federal health care programs, the number of communications related to this topic from patients and their families is likely to increase. A crucial question for managers is how to handle these allegations.

Read more: How to Handle...

Autumn LeafCMS Posts Memorandum on Nursing Shortage: CMS states that findings from the Bureau of Labor Statistics continue to forecast a shortage of nurses through 2024 with a job growth rate that is faster than the average. In remote instances, a hospice provider may find that a shortage of nurses creates a temporary impact on its ability to provide nursing services to patients and as a result may create an access to care concern for hospice beneficiaries.

To read full article, click here

mhc logo website

Maine Hospice Council Receives Grant Funding for Trauma-Informed Care for Veterans on Hospice Initiative

Augusta, ME – The Maine Hospice Council and Center for End-of-Life Care (MHC) has received one of 13 grants to work in partnership with the National Hospice and Palliative Care Organization’s “We Honor Veterans Program” (NHPCO/WHV) and the US Department of Veterans Affairs. The goal is to increase awareness of PTSD, Moral Injury and Suicide and the subsequent impact on end of life and palliative care. This will be accomplished in partnership with community organizations, and our long-time partners at Togus VA Medical Center (TVAMC).

Read more: NHPCO/We Honor Veterans...


Great News! The Maine Hospice Council and Center for End-of-Life Care has been awarded grant funding from NHPCO’s We Honor Veterans Program and Department of Veterans Affairs  for Trauma-Informed Care for Veterans on Hospice Initiative.

To read full press release, click here!

The Maine Hospice Council is partnering with Maine Veterans Hospital, mental health organizations, and state hospice volunteer programs to create educational trainings to be implemented statewide.

Keep watch for your opportunity to participate in one of these educational trainings!

CandlesUpon election of hospice the patient should expect the hospice to provide for all services related to the patient’s terminal illness and related conditions, including ensuring the patient’s rights are respected. Failure of the hospice to comply with the Medicare requirement related to patient’s rights has the potential to lead significant consequence, such as patient neglect which may cause harm to the patient.
“Neglect in hospice may be difficult to identify and may result from inaction on the part of the hospice or its employees.” Examples of neglect may include:

Read more: Hospice Patient’s...

loonDear MaineHealth patient,

As the world-wide coronavirus outbreak continues to dominate our news each day, we know this may be a source of growing concern for you and your family.

MaineHealth and its family of health care providers across Maine and Carroll County, N.H., stand ready as a resource for the communities we serve. We want to assure you that keeping our patients, families and staff safe and well is our top priority during this time.

To that end, we want to share with you, in question and answer format, some important information about COVID-19 and how we can all work together to minimize its impact in our communities.

Read more: A Message from Maine...


November 8, 2019

On November 7, 2019, Senators Rob Portman (R-OH) and Ben Cardin (D-MD) introduced S. 2807, a bipartisan bill entitled the Hospice Care Improvement Act of 2019, specifically written to address the concerns identified by the HHS Office of Inspector General about hospice survey deficiencies and patient harm. NHPCO supports many of the policies in the bill as it closely tracks NHPCO’s recommended Hospice Program Integrity Initiatives. Thank you to the Legislative, Regulatory, and Quality Committees for their work on vetting and approving many of the program integrity measures that were included in this legislation. NHPCO will continue to engage with the sponsors of the legislation and hope to further refine the legislation to include enhanced access to hospice.

Read more: NHPCO is Supportive of...

Summary of CMS Final Rule


Final Rule on Discharge Planning, Interoperability and Patient Preferences

Summary at a Glance

On September 30, CMS published a final rule which:



1024px Seal of the Governor of Maine.svg

LDL1313 (Death with Dignity Act)

The Maine Hospice Council has been listed as one consulting entity for the Department of Health and Human Services as part of the major substantive rulemaking process and as part of its broader data collection and analysis of trends and practices.

To read the full Executive Order, please click the link below.

Govenor Mills Executive Order


Maine is #1 in Hospice Utilization Growth!

hospice growth

Spotlight on Seniors Interview with Kandyce Powell, ED of the Maine Hospice Council





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Maine Hospice Council

295 Water Street, Suite 303, Augusta, ME 04330

P.O. Box 2239, Augusta, ME 04338

(207) 626-0651





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